Use the Member Look-up Tool to confirm your access. Try checking more than one email address for your household. Then log in with the correct details or follow the steps to activate your new access.

No success? We may not have a current email address for you, which is the only way one can activate an account. Please contact Audience Services at [email protected] or 1-800-422-9707.

Once you have your unique Passport activation code, please visit out Passport activation page and enter your code. Preview the rest of the sign-in process with detailed instructions.

To watch on your TV, just get the PBS app, which is available for your Roku, Apple TV, Fire TV, Android, Vizio or newer Samsung TV. You can also get the PBS app for your phone or tablet. Or, watch on our website – search PBS Passport shows to get started.

If you still have questions, visit our PBS Passport FAQ page.

Our Audience Services team is available to help. Email us at [email protected] or 1-800-422-9707.